FREQUENTLY ASKED QUESTIONS

Is shipping free?

Yes, shipping is free for all orders within the United Kingdom. There are no additional delivery charges.

How long will it take to receive my order?

Orders are processed within 0-2 business days (Monday - Saturday) and take 6-9 business days (Monday - Saturday) for transit.

Can I track the progress of my order?

Yes! Once your order has been shipped, we will send you a tracking number. You can monitor your package's progress directly on our order tracking page and stay updated on its status and estimated delivery date in real time.

What are the conditions for returning items?

  • The item must be unused, in the same condition as received, and in its original packaging.
  • Returns must be initiated within 30 days of receiving the product, and the return shipping cost is the customer’s responsibility.